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In this section you will quickly find our answers to the most frequent questions on orders, shippings and all the services Cora Happywear offers.
If you need further assistance, you can contact us at info@corahappywear.com and we will be happy to help!

INFORMATION

Since 2014 CORA happywear produces its eco & fair collections.
CORA happywear aims at living everyday its ideals: to create soft and comfortable clothing, with the most environmentally friendly productive processes.
The most efficient use of resources and materials is among the most important aspects of the brand's philosophy, along with the respectful treatment of workers as well as regard for social giustice.
It is fundamental for CORA happywear to work everyday with sinergy and transparency with its manufacturers, which are all highly certified in sustainability and excellent working conditions.
Sustainability, innovation, equality and quality are at the core of every production phase of CORA hapywear; from the supply of raw materials to the distribution of the final product.

CORA SRL 
Via Vintola Str. 6/a, Bolzano (BZ), ITALY 
E-Mail: info@corahappywear.com
Phone +39 04711818706

ORDERS

By creating an account in our online shop you will be able to move visualize and trace your orders, move quickly between them, set different shipping locantions and more!

We ship via courier in Italy, Austria, Germany and the Netherlands

Shipments take place from Monday to Friday, excluding national holidays. From the order,  delivery will take place between 2 to 3 days in Italy and from 3 to 5 for foreign countries.

When the order will be shipped you will recieve a confirmation email from our system.

To track the package you only need to open the link that you will receive when you order.

You can pay via Paypal and also via credit card. Our system Stripe ensures security in your transactions.

RETURNS AND REFUNDS

Products can be returned within 14 working days after receipt of the goods.

The order can only be cancelled if the garments have not yet shipped. Otherwise you must wait until the goods arrive and make a return.

We ask you to report this to info@corahappywear.com. If the package is lost, we will cancel your order.

In general, the wait is 5/6 working days for orders not received and in any case according to the different banking timing.
For returns the refund will be made immediately if the goods are intact and with the required documentation and always according to the bank schedule.

The return is paid for by the user in accordance with CORA's eco-sustainable philosophy. In fact, each shipment has a more or less serious impact (depending on the km travelled) on the environment, so we invite everyone to consider this aspect and to make returns only if really necessary.

ACCOUNT

To subscribe to the newsletter you need to fill the form and authorize the use of your data. You will recieve a welcome email and you will be set!

To cancel the newsletter subscription you just need to click on the appropriate link, which is present in all our comunications.

In the Account section you can change your data anytime.

In the Account section you can add multiple addresses or modify the existing ones.

In the Account section, click on the delete account invoice.

The interested party may assert his rights, recognised by current legislation and in particular by Articles 15 to 22 of the GDPR, such as:
Right of access: right to obtain confirmation from the Data Controller whether or not personal data is being processed and, if so, to obtain access to personal data and further information on the origin, purpose, categories of data processed, recipients of communication and/or transfer of data, etc..
Right of rectification: right to obtain from the Data Controller the rectification of inaccurate personal data without unjustified delay, as well as the integration of incomplete personal data, also by providing a supplementary statement.
Right to deletion: right to obtain from the Data Controller the deletion of personal data without unjustified delay in case:
the personal data are no longer necessary with respect to the purposes of the processing;
the consent on which the processing is based has been revoked and there is no other legal basis for the processing;
the personal data have been processed unlawfully;
personal data must be deleted in order to fulfil a legal obligation.
Right to object to the processing: right to object at any time to the processing of personal data that have a legitimate interest of the Data Controller.
Right to limitation of processing: right to obtain from the Data Controller the limitation of the processing, in cases where the accuracy of the personal data is contested (for the period necessary for the Data Controller to verify the accuracy of such personal data), if the processing is unlawful and the Data Subject has opposed the processing, if the personal data are necessary for the Data Subject to ascertain, exercise or defend a right in court, if following the opposition to the processing the Data Subject is awaiting verification as to whether or not the legitimate interest of the Data Controller prevails.
Right to data portability: the right to receive personal data in a structured, commonly used and machine-readable format and to transmit such data to another data controller, only in cases where the processing is based on consent or on a contract and only for data processed by electronic means.
Right not to be subject to automated decisions: right to obtain from the Data Controller the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects concerning the Data Subject or significantly affect the Data Subject, unless such decisions are necessary for the conclusion or execution of a contract or are based on the consent given by the Data Subject.
Right to lodge a complaint to a supervisory authority: without prejudice to any other administrative or judicial remedy, if the Data Subject believes that the processing of his/her personal data is in breach of the GDPR, he/she has the right to lodge a complaint to a supervisory authority.
In order to exercise the rights provided for by the GDPR, the Data Subject may:
(i) forward his requests to the Data Controller, by writing an e-mail to the following address: info@corahappywear.com
(ii) or alternatively contact the Owner at the following address:
Cora S.r.l./G.m.b.H
via Vintola str. 6/a
39100 Bolzano/Bozen Italy
indicating Privacy"" in the object.
The Data Controller has appointed the ""data protection officer"" provided for by GDPR (""Data Protection Officer"" or ""DPO""). You may contact the DPO at the following email address: info@corahappywear.com

To get your password back click on "Forgot your password?" and enter the email address with which you registered. You will recieve an email with a link to recover your password .

PRODUCTS

To choose the correct size just click on the size guide section in each article and with the help of a tape measure compare your measurements with the references in the table.

Simply click on the composition section, which is present in every garment.

On every product there are washing instructions.

All CORA happywear garments are manufactured in the Mediterranean area: Italy, Austria, Greece and Turkey. This guarantees a lower environmental impact in terms of transport and respect for the working conditions of the workforce.

CORA Happywear uses only materials that have a minimum impact on the surrounding environment and has chosen to work only with GOTS (Global Organic Textile Standard) certified dyeworks, which comply with the sustainability standards of the certifying body, using natural non-irritating and hypoallergenic substances.
Cora Happywear has chosen not to use synthetic raw materials or traditional cotton because they are not considered adequately sustainable.
Even the transport of the finished garments to the end consumer has an impact on the environment directly proportional to the distance between the factory and the end customer. All our garments are produced in the Mediterranean area (Italy, Greece, Turkey) and we exclude production in faraway countries such as Asia, in order to minimise the kilometres that the final garment has to travel to reach the consumer.
Finally, Cora only works with producers who have certified that working conditions are controlled and fully fair for all employees in the supply chain.

Principally, not producing new things is the most sustainable approach. However, if we choose among our fibers. ""Eucalyptus - tencel fibre is the raw material that Cora loves the most because the fibre is obtained through totally ecological and sustainable processing.
The process of extracting the fiber from wood and transforming it into yarns is completely ecological as it is a closed cycle process.
In addition, the eucalyptus plant grows on land that is unfavorable to agriculture and does not take away areas useful for food cultivation and does not require the use of pesticides, herbicides, insecticides or fertilizers.
The water requirement for growth is minimal, in fact, rainwater alone is sufficient.