SHIPPING AND DELIVERY

The delivery of the items in Italy is made by the courier Express4You. Shipments occure from Monday to Friday, excluding national holidays. From the moment of the ordering, our times for delivery are about 48/72 hours (working days).

The delivery of the items abroad is made by the courier Express4You. Shipments occure from Monday to Friday, excluding national holidays. From the moment of the ordering, our times for delivery are about 48/72 hours (working days).

X4U Italia is born in Bolzano from the professionalism acquired in the logistics world in the last years by the three partners. Our core business is shipments to the whole world. We offer express services and standards for the international and national territory, from envelopes to pallets. Our strength is to be fast in delivering, reliability in solving any problems and competitive price. We have more than 380 satisfied customers all over the country. Express4u, express courier will follow your shipment and will become proactive in case of criticality. It will send an email with the tracking number and average assistance.

To check the status of the order just follow the instructions of the mail sent by X4U at the time of shipment. The mail contains the number of traceability to be entered on the site of the courier who takes care of transporting the package. It is possible to access the site at any time to see where the package is located whether it is national or international orders.

After making two delivery attempts, the courier will inform X4U that he will contact you by email or telephone to establish the day on which the parcel is to be delivered.

After making two delivery attempts, the courier will inform X4U that he will contact you by email or telephone to establish the day on which the parcel is to be delivered.

It is possible to place an order by appointment, paying an extra charge of 5€.

Returning a product has an impact on our planet in terms of transport, which is why we encourage you to consult our 'Size Guide' and contact us if you want to be more confident about the fit of our garments before making your purchase. 

You can return or exchange items received within 14 working days after receipt of the goods.
CORA SRL / GmbH only accepts returns or exchanges if the products have no signs of use and if the labels and tags are in their original place. 
CORA happywear accepts returns for product exchanges, coupon creations or refunds. 

To make a return, you must fill in the return form in your order, indicating all the required information so that your return can be processed. If you have not found the return form, you can request it at info@corahappywear.com.

Returns are at the end consumer's expense. We therefore ask you to send us your return by a courier of your choice.

If you are in Italy, please send your return to the following address:

CORA happywear
Via Weggenstein 2/H
39100, Bolzano, BZ
Italy

If you are in Germany, please send your return to the following address:

X4U GmbH
Auerstrasse 28
86156, Augsburg,
Germany
VERY IMPORTANT: Please indicate in the notes "CORA - X4U Italy".

If you are in another country, please choose one of the two addresses above for your convenience. 

Please indicate in the return form the reason for the return. Feedback is very important to us and we always want to improve! 

In the event of a refund, this will be made for the amount corresponding to the value of the goods themselves, taking into account any promotions or discounts at the time the order was placed. 

The refund will be made after the return has been received and the goods and order have been checked. The credit will also be made in the same way you paid (e.g. if you pay with PayPal, the refund will be credited to your PayPal account). 

If you have any questions, please do not hesitate to contact us at info@corahppywear.com. We will be happy to assist you :)